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  • Vladaria
    started a topic smart of Brentford

    smart of Brentford

    Unit 4A
    Kew Bridge
    Industrial Estate
    Lionel Road
    Brentford
    Middlesex
    TW89QR

    Sales: 0870 240 0944
    After Sales: 0870 2400 942

    Fax: 0870 2400 943

    Web: www.smartlondon.co.uk/

    Opening hours:
    Monday - Friday 8.30am - 5.30pm
    Saturday 9.30am - 1.00pm
    Sunday Closed

  • smartsparky
    replied
    Re: smart of Brentford

    Both of my fortwos came from smart of Chiswick (now closed). Even they used to talk negatively about Brentford!

    Gav - I've had the same problem with smart-Stevenage. "No VIN, no part". Ridiculous.

    Leave a comment:


  • Koul
    replied
    Re: smart of Brentford

    I stopped using them after they wasted a day of my life trying to TAN a paddle shift steering wheel.

    I too walked away empty handed and went elsewhere where they knew what they were doing.

    Leave a comment:


  • RacingSnake
    replied
    Re: smart of Brentford

    Poor show from brentford.
    Trying to get availability on a part, didnt have a chassis number.
    But the eedjut seems incapable of navigating the epc...
    "you have to appreciate that we have to enter the chassis number to find the part"

    My response, " to be honest, the epc allows you to search for parts by model, its a common part, its not difficult and you dont really need the chassis number".

    Needless to say i came away empty handed. :censor:ers

    Leave a comment:


  • smartsparky
    replied
    Re: smart of Brentford

    Good luck getting through on the phones though!

    They are having a few teething problems as the Chiswick showroom has moved over there and I think that there is only 1 phone for all to share.

    They are a nice bunch - fixed my aircon and software gitches FOC.

    Leave a comment:


  • Little Duce Coupe
    replied
    Re: smart of Brentford

    Roadster.
    Warranty work. The 4 day "leak" treatment.
    Free.
    Very friendly and helpful staff. Had a Pasion loan car for the 4 days.

    :smile:

    Leave a comment:

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