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  • seadragon
    replied
    Re: smart of Hertford

    I agree about John Porter but I find he is more the exception than the rule at Smart of Hertford.

    I went there 2 weeks ago to get a new key programmed for my roadie. I was told if I came early then it wouldnt take more than about 20 mins. I arrived at 8.15 and only left at 10am .

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  • Alski
    replied
    Re: smart of Hertford

    Mr J.Porter, what a great guy, have been using Smart of Hertford for prev and present Smart, Sending parts out is very reasonable too, Very good prices to say that they are a main dealer.
    Will always recommend these guys and John Porter to anyone

    Alan

    Leave a comment:


  • jedi0310
    replied
    Re: smart of Hertford

    Well, credit where credit's due this time for smart of Hertford - just been to collect the Roadie after having the wing mirrors replaced (originally replaced by smart of Hertford when having the seals done about 9 months ago but had to take it back when the wing mirrors kept popping off because they'd broken apart inside and were therefore leaking worse than before).
    When I got her back, the new WMs were excellently installed, she was clean, her wheels had had a wipe, they'd vac'ed inside, and no other problems reported so far...so very impressed. 10/10 for them on this one.

    Leave a comment:


  • seadragon
    replied
    Re: smart of Hertford

    They are my local dealer. I found them a waste of time. You can never get them on the phone when you ring, they also never call you back if you leave a message. They dont reply to emails and I had to take my Smart 44 back about 3-4 times to get a problem fixed (which still isnt fixed as I gave up in the end).

    I now use a specialist in Ware (Simon Light Ltd), cheaper and more efficient.

    Leave a comment:


  • Miss Smartiepants
    replied
    Re: smart of Hertford

    Just to repeat what everyone else has said on here....I found them fantastic to deal with, although for most of the time I was actually dealing with Chris on the Mercedes Sales Desk, and he was an absoloute star, didnt make me once feel like I was one of their cheaper customers :dollarey: :wag: and really did everything he could to help.

    I definitely am going back there!

    Leave a comment:


  • RacingSnake
    replied
    Re: smart of Hertford


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  • ICY
    replied
    Re: smart of Hertford

    Originally posted by smint roadster View Post
    Excellent, I'd recommend him in my signature if I was allowed.
    :agree: :that: :exactly: :thankyou:

    Leave a comment:


  • MINTY
    replied
    Re: smart of Hertford

    Excellent, I'd recommend him in my signature if I was allowed.

    Leave a comment:


  • danblackman34
    replied
    Re: smart of Hertford

    Great help! :silvertri

    Leave a comment:


  • S2trash
    replied
    Re: smart of Hertford

    Has a bigger thumps up after finding codes i was told dident exsist

    Leave a comment:


  • SamP
    replied
    Very Good

    Purchased my RC from there and Just hand my first A service today.

    Polite, friendly and helpful.

    Has a fridge full of free Coke in the waiting area plus you can go and dribble on the SL55 in theMerc showroom.

    Leave a comment:


  • S2trash
    replied
    Re: smart of Hertford

    Have been very helpfull and sent parts out to me before
    Last edited by Vladaria; 29-11-05, 12:31 PM.

    Leave a comment:


  • smartypartfast
    replied
    Re: smart of Hertford

    Direct smartypartfast hotline 01992 514445 :shade:

    (Ammended by Vlad -
    that'll be the "info" icon then - lol)
    Last edited by Vladaria; 22-11-05, 10:29 PM.

    Leave a comment:


  • Vladaria
    started a topic smart of Hertford

    smart of Hertford

    Foxholes Business Park
    John Tate Road
    Hertford
    Hertfordshire
    SG13 7LB

    Sales: 01992 514451

    Fax: 01992 552626

    Web: www.smartofhertford.co.uk/

    Opening hours: Sales
    Monday - Friday 9.00am - 7.00pm
    Saturday 9.00am - 5.00pm
    Sunday 10.00am - 4.00pm

    Opening hours: After Sales
    Monday - Friday 7.30am - 7.00pm
    Saturday 8.30am - 2.00pm
    Sunday closed

    Smartmaniac card holders - will receive 10% parts discount from smart of Hertford.
    Please arrange with "smartypartfast" via PM prior to visiting.
    Can also arrange to Post parts direct.
    Last edited by Vladaria; 22-11-05, 08:18 PM.

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