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  • #1

    Help with Google

    Can anyone please advise?
    Cannot open Google Chrome - get' ...has failed to start due to side by side configuration being incorrect'. Why? I haven't done anything!
    This morning broadband dropped twice but e-mail and GC was OK. Logged off and switched lap to off and when I came back to it e-mail but no GC. Closed e-mail and GC there and working. Restarted lap top and with or without e-mail open no GC - just that stupid message. How do I get GC back? This stupid Amazon Explorer or whatever it is sucks. I'm having to log into sites I should be remembered on and have lost all bookmarks. Help!
    Tags: None
  • #2
    I had Google trouble yesterday.

    Comment

    • #3
      Still having trouble with it TK?
      Mine is still as before ie, unavailable - PITA. No one else having problems? Or any suggestion as to what I've done to cause it to disappear?

      Comment

      • #4
        Reinstall it (and/or remove first)

        Also more help here http://www.google.co.uk/search?hl=en...85.0FJXbCnTcNE

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        • #5
          Have had the same problem with Chrome on my laptop running windows 8.1, but the one running windows 7 is fine?
          I just uninstalled Chrome & reinstalled it, now working fine again.
          I think maybe the problem was caused by a windows update!

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          • #6
            Running Windows 8.1 (AFAIK) - how do I uninstall GC? (Nothing I type in gets me anywhere - even 'all programmes on this computer' just brings up PDFs).

            Last W update was on the 16th though it searched for updates on the day GC disappeared.

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            • #7
              Look for the 'Apps' page within windows 'settings' found via the start menu

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              • #8
                Originally posted by 10:45PM View Post
                Look for the 'Apps' page within windows 'settings' found via the start menu
                Found that, but GC not showing!

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                • #9
                  Just look up a download link then install then

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                  • #10
                    Originally posted by 10:45PM View Post
                    Just look up a download link then install then

                    Just did just that - and GC is back again!
                    Tried the download on Friday but was booed off as GC still installed - apparently. I didn't uninstall GC though.

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                    • #11
                      When I uninstalled Chrome I was taken to the Chrome web page & asked why I was removing Chrome.
                      It then offered to reinstall Chrome, which is what I did.
                      Problem cured.

                      This is similar to how I uninstalled Chrome...                       https://www.youtube.com/watch?v=8CRnWhUY86E


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                      • Thrumbleux
                        #11.1
                        Thrumbleux commented
                        28-11-16, 06:49 PM
                        Editing a comment
                        Did you uninstall mine as well?
                        I have no idea where mine went. Back now but this is the second unprompted issue I've had with GC (the ineffective 'back button' being the other). Computers - they have minds of their own!
                    • #12
                      Firefox for the win

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                      • #13
                        Uninstalling then installing it can solve it.

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